Terms and Policies

Terms and Conditions ("Terms")

Last updated: July 18, 2018

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Chris Hotel's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Olive Coast Suites' or 'us' or 'we' refers to the owner of the website whose registered office is Crete island, Greece. Our company registration number is 099592757 and place of registration Leros. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Content

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Cookies

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the temporarily stored information (30 days) does not include any personal identifiable data.

Accuracy & Timeliness

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Copyright & Trademarks

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

External Links

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Dispute

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Greece - (European Union).

Revisions to Terms & Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 15 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Prepayment & Cancellation Policies

Prepayment Policy:

In order to make a reservation at Olive Coast Luxury Suites & Apartments in Agathias Palekastro Crete it is necessary that you prepay 30% of the total amount of your stay via:

  • 1. Credit card (Visa, Maestro, Ethnocash)
  • 2. Masterpass (e-wallet)
  • 3. Bank deposit

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Cancellation Policy

If a reservation is cancelled:

No cancellation fee is charged for cancellations received 29 days or longer prior to the arrival date.
30% of the total due will be charged for cancellations received 14-28 days prior to the arrival date.
75% of the total due will be charged for cancellations received within 1-13 days prior to the guests' arrival date.
In case of NO SHOW or arrival AFTER the normal day of arrival or DEPARTURE PRIOR TO THE NORMAL DATE OF DEPARTURE, the customer is charged 100% of total unused stay or remaining nights of the reservation.

Security

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 256-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Contact Us

If you have any questions about these Terms, please contact us.